Versand

TheNailGoatCo Shipping Policy

At TheNailGoatCo, we strive to get your orders to you as quickly and safely as possible. Please read below for details on shipping times, costs, and pre-order items.

 

1. Order Processing

• Most orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or holidays will begin processing on the next business day.

 

2. Shipping Times

• Standard Orders: 5–10 business days (US domestic) depending on carrier and location.

• Pre-Order Items: Please allow up to 30 days or more for delivery. Pre-order items are clearly marked and may ship separately from in-stock items.

• International shipping times may vary depending on customs and carrier services.

 

3. Shipping Costs

• Shipping costs are calculated at checkout based on weight, size, and destination.

• Free shipping promotions may apply; check our website for current offers.

 

4. Tracking Your Order

• Once your order ships, you will receive a tracking number via email.

• Please allow 24–48 hours for tracking information to update.

 

5. Shipping Issues

• Lost, delayed, or damaged packages: Contact us immediately at [support@thenailgoatco.com] with your order number.

• For pre-order items, delivery delays may occur due to manufacturing or supplier schedules. We will always notify you of any expected delays.

 

6. Combined Orders

• If your order includes in-stock and pre-order items, pre-order items may ship separately to avoid holding your entire order.